At MyWish Homecare, every client is entitled to safe, respectful, and person-centered care. We honour the following rights for all individuals receiving our services:

1. Right to Respect & Dignity

You have the right to be treated with kindness, compassion, and dignity at all times, regardless of age, background, identity, or ability.

2. Right to Safety & Quality Care

You have the right to receive high-quality, professional care that is safe, reliable, and aligned with best practices in home and community support.

3. Right to Informed Choice

You have the right to clear information about your care plan, services provided, and available options so you can make informed decisions about your care.

4. Right to Privacy & Confidentiality

You have the right to have your personal information kept private and confidential, in accordance with all applicable laws and standards.

5. Right to Participation in Care Planning

You have the right to be actively involved in creating and reviewing your care plan, along with your family or trusted representatives.

6. Right to Cultural Sensitivity

You have the right to receive care that respects your cultural, spiritual, and personal preferences.

7. Right to Express Concerns

You have the right to voice questions, feedback, or concerns without fear of retaliation, and to have them addressed promptly and respectfully.

8. Right to Continuity of Care

You have the right to consistent, dependable support and to be informed promptly about any changes to your service schedule or care provider.

9. Right to Consent or Refuse Services

You have the right to accept or decline any service, and to understand the potential impact of those decisions.

10. Right to Advocacy & Support

You have the right to access an advocate or representative to support you in understanding or managing your care.